Shipping Policy

At DezoStore, we aim to make your shopping experience simple and convenient. Please review our shipping policy below.

1. Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Once your order has been processed, it will be handed over for delivery.

2. Delivery Time

Orders are generally delivered within 3–7 business days, depending on the delivery location.

Delivery times may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated before order confirmation.

4. Delivery Information

Customers are responsible for providing a correct name, phone number, and complete delivery address.

DezoStore is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

5. Delayed or Failed Delivery

If your order is delayed or a delivery attempt is unsuccessful, our team or the delivery service may contact you using the information provided with your order.

6. Order Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.